Visas for the UK
How to apply for a UK visa
Where can I get information?
The UK Border Agency and the British Embassy in Cuba work in partnership with a commercial organisation, Worldbridge.
You can find out whether you need a visa and how to apply through Worldbridge. Worldbridge also provides information through an e-mail and telephone enquiry service, the number is 44 20 8099 9551 and costs US$ 12. All the information provided is supplied and approved by UK Border Agency.
Do I have to pay?
There is a charge for using the phone service, but information from the website and by email is free of charge.
Where can I get advice?
The British Embassy in Havana and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:
- Law Society of England and Wales
- Law Society of Scotland
- Law Society of Northern Ireland
- Institute of Legal Executives
How do I submit my application?
Visas applications should be submitted in person at the British Embassy in Havana.
Who decides whether I will get a visa?
UK Border Agency's staff will process and decide your visa application. The British Embassy in Havana and its staff play no part in the outcome of your visa application. They cannot influence it in any way. If any member of staff employed by the British Embassy say they can influence your application, you should tell the British Embassy immediately.
Service standards - complaints and compliments
UK Border Agency aims to offer a fair and professional service to all our customers. We welcome feedback it helps us to see where we need to improve.
We are interested to hear your your opinion on the service we provided you. Please visit the Customer Satisfaction Questionnaire page of the UK Border Agency website at http://ukvisas.gov.uk/en/features/survey
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days.
• If you wish to complain about the service you received from UK Border Agency at this Embassy in Havana, please address your complaint to the Entry Clearance Manager at Calle 34, No 702, Miramar, Havana or by e-mail to embrit@ceniai.inf.cu.
Latest news from UKBA
- Celebrating UK interfaith week (18/11/2009)
- Beware of bogus websites! (30/10/2009)
- Online Application System not available 30 October 2009 (28/10/2009)
- Tehran: visa service re-opens for applications (21/10/2009)
- Home Secretary commits to providing an efficient Pakistan visa service (08/10/2009)
