We no longer issue standard (5 year and 10 year) British passports at the British Embassy in Cuba, however customers in Cuba must submit applications in person to the British Embassy in Havana. Our hours are from 0800 to 1530. We will then forward your passport application to the Regional Passport Processing Centre in Madrid.
The Regional Passport Processing Centre website will tell you everything you need to know about applying for a new or replacement British passport. Please do not send cash or applications to the Regional Passport Processing Centre in Madrid.
Why have we done this? Please see this leaflet [PDF, 77.0 Kb] for all the changes related to the way we issue passports overseas. If you need to travel urgently and your standard passport is not available we may be able to help you with emergency travel documentation:
Please call the Consular Section of the Embassy and explain that you need to travel urgently.
Office hours: Passport applications can be submitted from 0830 to 1200 hrs.